Unit Based Leadership Team (UBLT)

Purpose

The Hospital Medicine Unit-Based Leadership Team ("UBLT") is a multi-disciplinary team of clinical operations and quality improvement leaders. We collaboratively work to continuously improve the quality, safety, and value of care for hospitalized adult patients on three inpatient units (14 Moffitt, 14 Long, and 15 Long) at the UCSF Hellen Diller Medical Center at Parnassus Heights.

The UBLT develops and sustains multiple initiatives to meet UCSF Health's "True North Pillars" in delivering the best patient care possible on our three units. Core efforts focus on preventing hospital-acquired patient harms, improving patient experience, and eliminating health care disparities. The UBLT has a track record of implementing novel care programs on our three units that are subsequently disseminated to units across UCSF Health. The UBLT utilizes proven implementation science methodologies to sustain its continuous improvement work.

UBLT Membership Map

The UBLT's efforts are driven by a multidisciplinary group of clinicians, program managers, and unit leadership to include:

  • RNs
    • 14L, 14M, 7L/E Unit Directors and Assistant Unit Directors
    • Bedside RNs
    • Patient Care Directors
  • Physicians
    • Service Directors
    • DHM Functional Directors
    • Hospitalists
  • Patient Care Team Leaders
    • Case Management
    • Pharmacy
    • Social Work
    • Rehab
  • Improvement Champions
    • Social Medicine 
    • Falls
    • True North 
    • Rehab

The UBLT meets monthly and is supported by frequent input and collaboration from operational and quality improvement leaders across UCSF Health and the Division of Hospital Medicine (DHM). 

UBLT Improvement Efforts

  • Workshopped and finalized eating disorder guidelines​
  • Solicited interdisciplinary feedback to inform communication expectations across disciplines for when Voalte is down​
  • Meds to beds workflow changes and challenges​
  • Expectation setting for post-fall management in collaboration with Medicine Unit Directors, DHM QI Team, Falls Champion​
  • Length of stay and throughput improvement efforts
  • Zero harm efforts (elimination of CAUTI, CLABSI, C. Diff, pressure injuries and falls with injury)

How Can I Get Involved?

If you are interested in learning more about the Hospital Medicine UBLT (joining a meeting or contributing to current projects), please do not hesitate to contact our Medical Director, Brandon Scott at [email protected] and Improvement Specialist, Rachel Luke at [email protected].

UCSF Parnassus Medicine UBLT Vision & Mission

Mission: To foster collaboration, unity, and teamwork between the Medicine units, service, and interdisciplinary team to improve outcomes and optimize the care delivery experience.

Vision: Serve as the central hub for multidisciplinary communication – standardizing and disseminating protocols, sharing updates and solutions that enhance teamwork and improve patient outcomes. 

Values: Professionalism; Respect; Integrity; Diversity; Excellence

True North Pillars & Strategic Priorities

  • Patient Experience: Create an exceptional patient experience
  • Quality & Safety: Achieve Zero Harm; Improve clinical outcomes
  • Our People: Create an optimal work experience
  • Financial Strength: Improve financial performance
  • Strategic Growth: Expand our reach; Optimize access
  • Learning Health System: Advance, apply, and disseminate knowledge

The UCSF Health Way: Our Management System

  • Align purpose
  • Enable people
  • Improve processes
True North Pillars Hospital Medicine UBLT Goals
Patient Experience Improve everyone working together to provide care
Quality & Safety Eliminate harm events (CAUTI, CLABSI, C.diff, falls, pressure injuries)
Our People

Support care of complex patients, and increase provider and staff recognition

Financial Strength Reduce length of stay index
Strategic Growth Improve throughput and discharge planning
Learning Health System Coach trainee quality improvement initiatives